Terms of Service

    The terms for using our website and for receiving text messages from us.

    Last updated: October 29, 2026

    These terms apply to https://www.firstclasshomeservices.com and to text messages sent by First Class Heating & Air, the trade name of First Class Home Services LLC ("First Class," "we," "us," or "our"), 33 Market Point Dr, Suite 2027, Greenville, SC 29607. By using the website or opting in to texts, you agree to these terms.

    Text Messaging Program

    Program name: First Class Heating & Air text messages.

    What we send: If you check the service box on one of our forms, we text you about your own service: appointment confirmations and arrival windows, estimate follow-ups, invoice and payment reminders, and replies to messages you send us. If you also check the offers box, we may text you occasional promotions, such as seasonal maintenance and equipment offers. Job applicants who opt in get texts about their application.

    How often: Message frequency varies with your service and account activity. Offers are occasional.

    Cost: Message and data rates may apply, based on your mobile carrier and plan. We do not charge for texts.

    Opting out: Reply STOP to any message to stop receiving texts. We will send one confirmation and then no more texts to that number. Reply START to opt back in.

    Help: Reply HELP to any message, call (864) 791-5648, or email info@firstclassheat.com.

    Consent: Consent to receive texts is not a condition of purchase or employment. You can use our website and services without opting in.

    Carriers are not liable for delayed or undelivered messages.

    Privacy: We do not sell or share your mobile number or your text opt-in consent with third parties for their marketing. See our Privacy Policy for details.

    Using Our Website

    The prices, ranges, and instant quotes on this website are estimates to help you plan. Your final price is the flat-rate price we give you in writing after we see the job, and we will not start work until you approve it.

    The content on this website, including text, photos, and our logo, belongs to First Class Heating & Air. Do not copy it for commercial use without our written permission.

    We work to keep the website accurate and available, but we provide it as it is, without warranties. We are not responsible for losses that come from relying on general information here. Warranty terms for work we perform are in the written agreement for that job.

    These terms are governed by the laws of South Carolina.

    Changes to These Terms

    We may update these terms from time to time. When we do, we will change the "Last updated" date at the top of this page.

    How to Contact Us

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